Who’s Who in a Senior Care Community?

Just inside the doors of each Midwest Health senior living community, there is a quiet buzz of activity. On any given day, residents and visitors enjoy exciting activities, home-cooked meals, and compassionate care, provided by a tight-knit team of professionals. Much of the work that keeps the community running smoothly occurs behind the scenes with little fan fair. This Labor Day, we want to recognize all the people that make our communities home for so many seniors.


Executive Director

As the captain of the team, the Executive Director is responsible for the community at large. From maintenance to community member satisfaction, the Executive Director has a handle on it all. In addition to overseeing the day-to-day operations, the Executive Director acts as an ambassador to the city.  They ensure that the senior living community is active and involved in local events and organizations. The term Executive Director is used in Independent Living and Assisted Living communities, while Skilled Nursing communities call this position the Administrator.

Administrative Assistant/Business Office Manager

The Administrative Assistant or Business Office Manager is often the first point of contact for potential residents and families. This person acts as the friendly face and voice of the community and as a result, they always have a smile to share. They field inquiries, manage documentation and accounting as well as provide administrative support to the Executive Director.

Activities Director

Filling the calendar with events to engage the mind, body, and spirit is the duty of the community’s Activity Director. From museum outings to group exercise, the Activity Director schedules all activities, fundraisers, events, and volunteers to keep you on your toes. Want to start a bridge club? The Activity Director can’t wait to help organize it!

The Therapy Team

The therapy team is often comprised of three unique therapy specialists. Working together, the therapy team will address challenges and create recovery plans for residents.

  • Physical Therapist make movement a priority for patients, seeking to restore function and reduce pain
  • Occupational Therapists address difficulties in completing the tasks of daily living and help to develop strategies and tools for patients to remain as independent as possible
  • Speech Pathologists focus on communication and speech concerns as well as any issues that may arise with swallowing

Resident Care Coordinator

Responsible for compliance at all levels, the Resident Care Coordinator (RCC) manages quality assurance for our care communities.  Staying up-to-date with established care standards, as well as managing the implementation of new processes, the RCC works closely with nursing staff and assures that residents receive proper care.

Nursing Team

  • Certified Medication Aides pass medication, document care given, and assist as needed in residents’ daily tasks
  • Certified Nurse Aides help residents with daily activities, record care, and work with other nursing staff to follow care plans
  • Licensed Practical Nurses communicate with physicians, family and patients, take vitals, and review records
  • Registered Nurses complete assessments, coordinate medication, and diet requirements, and ensures that all required medical supplies are available

Dietary Team

  • Our cooks are responsible for creating the delicious and healthy meals prepared each day
  • Dietary Aides are responsible for the cleanliness of the kitchen and dining areas, keeping each area spic and span

Maintenance and Housekeeping

The maintenance and housekeeping are the keys to making our communities look their best! From laundry to light bulbs, we don’t know what we’d do without their can-do attitudes.


Each member of our team is essential and so greatly appreciated. For more information about joining our team, visit www.midwest-health.com/careers.